COVID-19 Resource Hub

The global spread of the novel coronavirus (COVID-19) pandemic is a significant challenge for our society and one we must tackle together. UFCW Local 401 members serve and interact with the public and in many cases work on the front line of Alberta’s food and services systems. As a union, we know what it takes to stand together to tackle a shared problem; it’s what we do.

We’ve been working around the clock to support UFCW Local 401 members through COVID-19, and our website has been a key tool in getting information out there. This page is our information hub on COVID-19.

Here’s where you can find:


While many UFCW Local 401 members continue to work on the front lines of the situation surrounding COVID-19, there may be circumstances where you are suddenly unable to work.

Depending on where you work, you may have access to paid leave or other financial support through your union contract or in your employer’s response to the COVID-19 situation. But this won’t apply to some workplaces.

We’ve put together answers to members’ questions and key resources for some of the most common situations we’ve encountered over the past weeks. We also include resources for other kinds of support, including WCB coverage, mental health resources, housing rights, and benefits information.


COVID-19 has impacted our members in many ways. There have been some workplace shutdowns and layoffs, while many others have not only continued to operate but have greatly increased their operations to meet customer demands.

Whether on lay-off or working overtime, we will continue to be there for our members.

We’ve been pressing all employers to step up and provide financial support to members (mostly through pay premiums and paid leaves) and implementing new and more effective health and safety protections.

Where employers have been slow to respond to this situation, we’ve been pressing political leaders to step in.


Serving on the frontlines of our country’s food and services systems, our members often provide key necessities for life and basic human rights to people.

There have been countless stories in the media featuring our members’ workplaces and industries, and we’re glad that UFCW Local 401 members are finally getting the recognition they’ve always deserved for the hard work they do, bringing food, healthcare, education, and much more to the lives of Albertans.

We should be proud of the work we do.

We’ve joined in that conversation, with UFCW Local 401 President, Thomas Hesse, and members speaking up to ensure the voices of Alberta’s workers are at the forefront of the public conversation on how we overcome this challenge.

General Resources

There has been a lot of information circulating in the media and beyond concerning the global spread of COVID-19. We strongly urge members to rely upon primary and authoritative sources of information, particularly those from health professionals and organizations that specialize in matters concerning infection prevention and control.

Alberta Government Resources

Coronavirus (COVID-19) information for Albertans – Learn about the novel coronavirus (COVID-19)
Chief Medical Officer Updates – Learn about actions being taken to protect the health of Albertans.
Infection Prevention and Control – Learn how to prevent and control infections in your home, at work, at school or even in a hospital. Find resources for health professionals.

Alberta Health Services

811 Health Link is available 24 hours per day, seven days per week and is your best source of health information. Just dial 811 on your phone. Please note that 811 is experiencing very heading call volumes, so we encourage patience and calling outside busy hours.
We also strongly recommend using the Alberta government’s self-assessment tool.
Novel Coronavirus (COVID-19) – Information and guidance from AHS
Frequently Asked Questions

Workers’ Compensation Board

Check out our support page on frequently asked questions around workers’ compensation issues related to COVID-19
WCB’s COVID-19 page
News and announcements from the Workers’ Compensation Board
Fact Sheet for Workers – Important information WCB’s policy on whether workers who miss work due to COVID-19 infection and who may be entitled to compensation through WCB.
Fact Sheet for Employers
WCB’s Fact Sheet for Workers on when “reactions to vaccination” are covered.
WCB’s Fact Sheet for Employers on when “reactions to vaccination” need to be reported.

Federal Government Resources

Federal Government COVID-19 Information Site – Key information and updates from the Federal government covering travel and other concerns.
Employment Insurance Benefits information – How to apply and COVID-19 adjustments
Announcement from the Prime Minister’s Office – Federal government’s approach to COVID-19 Response, including waiving the one-week waiting period to receive EI benefits.

Employer-Specific Information

We have received many requests from members looking for information specific to their workplaces. Feel free to reach out to us directly for the most current policies affecting your worksite at