The global spread of the novel coronavirus (COVID-19) pandemic is a significant challenge for our society and one we must tackle together. UFCW Local 401 members serve and interact with the public and in many cases work on the front line of Alberta’s food and services systems. As a union, we know what it takes to stand together to tackle a shared problem; it’s what we do.
We’ve been working around the clock to support UFCW Local 401 members through COVID-19, and our website has been a key tool in getting information out there. This page is our information hub on COVID-19.
Here’s where you can find:
While many UFCW Local 401 members continue to work on the front lines of the situation surrounding COVID-19, there may be circumstances where you are suddenly unable to work.
Depending on where you work, you may have access to paid leave or other financial support through your union contract or in your employer’s response to the COVID-19 situation. But this won’t apply to some workplaces.
We’ve put together answers to members’ questions and key resources for some of the most common situations we’ve encountered over the past weeks. We also include resources for other kinds of support, including WCB coverage, mental health resources, housing rights, and benefits information.
COVID-19 has impacted our members in many ways. There have been some workplace shutdowns and layoffs, while many others have not only continued to operate but have greatly increased their operations to meet customer demands.
Whether on lay-off or working overtime, we will continue to be there for our members.
We’ve been pressing all employers to step up and provide financial support to members (mostly through pay premiums and paid leaves) and implementing new and more effective health and safety protections.
Where employers have been slow to respond to this situation, we’ve been pressing political leaders to step in.
Serving on the frontlines of our country’s food and services systems, our members often provide key necessities for life and basic human rights to people.
There have been countless stories in the media featuring our members’ workplaces and industries, and we’re glad that UFCW Local 401 members are finally getting the recognition they’ve always deserved for the hard work they do, bringing food, healthcare, education, and much more to the lives of Albertans.
We should be proud of the work we do.
We’ve joined in that conversation, with UFCW Local 401 President, Thomas Hesse, and members speaking up to ensure the voices of Alberta’s workers are at the forefront of the public conversation on how we overcome this challenge.
There has been a lot of information circulating in the media and beyond concerning the global spread of COVID-19. We strongly urge members to rely upon primary and authoritative sources of information, particularly those from health professionals and organizations that specialize in matters concerning infection prevention and control.
Coronavirus (COVID-19) information for Albertans – Learn about the novel coronavirus (COVID-19)
Chief Medical Officer Updates – Learn about actions being taken to protect the health of Albertans.
Infection Prevention and Control – Learn how to prevent and control infections in your home, at work, at school or even in a hospital. Find resources for health professionals.
811 Health Link is available 24 hours per day, seven days per week and is your best source of health information. Just dial 811 on your phone. Please note that 811 is experiencing very heading call volumes, so we encourage patience and calling outside busy hours.
We also strongly recommend using the Alberta government’s self-assessment tool.
Novel Coronavirus (COVID-19) – Information and guidance from AHS
Frequently Asked Questions
Check out our support page on frequently asked questions around workers’ compensation issues related to COVID-19
WCB’s COVID-19 page
News and announcements from the Workers’ Compensation Board
Fact Sheet for Workers – Important information WCB’s policy on whether workers who miss work due to COVID-19 infection and who may be entitled to compensation through WCB.
Fact Sheet for Employers
Federal Government COVID-19 Information Site – Key information and updates from the Federal government covering travel and other concerns.
Employment Insurance Benefits information – How to apply and COVID-19 adjustments
Announcement from the Prime Minister’s Office – Federal government’s approach to COVID-19 Response, including waiving the one-week waiting period to receive EI benefits.
We have received many requests from members looking for information specific to their workplaces. We provide below a list of the current policies and information received from specific employers for your convenience. If your employer is not listed below, it is because they are presently working on a policy or have not yet provided it to us. We will be updating this information as we receive it from employers.
Please note: these documents are being shared for information purposes only. By posting these documents your union is not communicating its agreement with or endorsement of this material.
|EMPLOYER / WORKPLACE||LAST DATE POSTED||DOCUMENTS|
|ABCRC||March 16, 2020||Front Door Sign|
Communication to Staff
|Agropur||March 13, 2020||Memo to Employees|
|Alberta Distillers||Awaiting details|
|Aramark||March 24, 2020||COVID-19 Document|
March 24 Letter to Unions
|ASP Security||March 17, 2020||March 17 Memo|
|Avis Car Rental||Awaiting details|
|Banff IGA||—||Per Sobeys’ Policy|
|Bayshore||March 24, 2020||March 24 Bayshore Update|
|Black Velvet||Awaiting details|
|Burnbrae||March 16, 2020||Driver Communication|
|Cargill||March 26, 2020||COVID-19 Passive Screening|
Passive Screening Guard Shack
March 23 Letter to President Hesse
Active Screening Notice
|Calgary Quest||March 12, 2020||Email|
|Canada Malting||Awaiting details|
|Cavendish Farms||March 26, 2020||Financial Support Memo|
|Central Alberta Co-op||March 26, 2020||Communicable Disease Policy|
March 26 Employee FAQ
|CFB Edmonton||April 1, 2020||Guide for Managers|
April 1 Update
|Civeo||March 31, 2020||March 1 Memo to Employees|
March 12 Screening Form
March 16 Employee Guidelines
March 16 Social Media Policy
March 16 Statement re Borealis
March 16 Corporate Comms Policy
March 18 Update to Employees
March 30 Exemption Status
|Compass Group||March 12, 2020||March 2 Update (Eng)|
March 2 Update Appendix
March 2 Update Appendix (Fr)
March 9 Update (Eng)
|Concorde Baggage Services||Awaiting details|
|Core Mark||March 17, 2020||March 17 Communication|
|CRW||–||Per Sobeys’ policy|
|Elbow River Casino||March 17, 2020||CLOSED March 17, 2020|
Government of Alberta
called State of Emergency
|Excel Resources Society||March 22, 2020||Gov’t About COVID-19|
AHS How to Wash Hands
Gov’t COVID-19 Fact Sheet
AHS COVID-19 FAQ
AHS FAQ for Staff
|Forest Lawn Sobeys||—||Per Sobeys’ Policy|
|Gate Gourmet||March 13, 3030||Email to Union|
|Gateway Casinos||March 17, 2020||March 6 One Pager|
March 6 FAQ
March 6 Prevent the Spread
March 12 Employee Newsletter
March 17 Urgent Update
CLOSED March 17, 2020
How to Apply for EI
March 19 Info for Employees
|Hilton Garden Inn –|
|April 1, 2020||COVID Policy|
|JBS Foods||March 12, 2020||Safety Tailgate|
Posting March 18
|Loblaw (Superstore)||March 30, 2020||March 6 Coronavirus Update |
March 13 Update
March 17 Update
Note: There is a link on Flip specific to COVID-19
updates that all colleagues can access to keep informed
Pay Protection Program Change
|Lucerne Commissary||—||Per Sobeys’ Policy|
|Masterfeeds||March 17, 2020||Coronavirus Policy|
Social Distancing at
Exposure to Confirmed Cases
Visitor Screening Form
Positive Test Response
Potential Exposure Note
|Maple Leaf Foods||Awaiting details|
|McKesson||March 19, 2020||Update English|
Do and Do Not English
Do and Do Not French
Reduce the Spread English
Reduce the Spread French
Return to Canada English
Return to Canada French
March 19 Questionnaire
|Medicine Hat Co-op||March 17, 2020||Per South Country Co-op Policy|
|Mountain Creek Farms||March 17, 2020||Per JBS’ Policy|
|North-central Co-op||March 24, 2020||Action Plan|
Stop the Spread
March 24 Action Plan
|Old Dutch Foods||March 13, 2020||Plan Member Information|
COVID-19 Policy and Procedure
|Olymel SEC||March 13, 2020||March 13 Memo|
Olymel Reply to Union
|Operating Engineers 955||March 12, 2020||AHS Recommendations|
Pandemic Response Guidelines
Manulife Confirmation of Illness Form
|P&H Milling||March 31, 2020||Pandemic Response Plan|
March 31 Policy
|Premier Horticulture||March 24, 2020||Memorandum|
|RAHR Malting||March 12, 2020||Facility Notice|
|Red Lobster||Awaiting details|
|Refresco Group||March 26, 2020||March 19 Refresco Policy|
|Revera Living||March 12, 2020||Letter to Employees|
Letter to Union
|Richardson Oilseed||March 24, 2020||Feb 4 Memo to Employees|
March 13 Memo to Employees
Travel Restrictions and
March 24 Update
|Safeway (Retail stores, |
liquor stores, and
|—||Per Sobeys’ Policy|
|Save On Foods||March 17, 2020||Email to Union|
|Shaw Conference Centre||March 20, 2020||Employee Resource|
Instructions for Public Health
(includes all Safeway stores,
liquor stores, and gas bars;
CRW; Lucerne Commissary;
Forest Lawn Sobeys;
and Banff IGA)
|April 3, 2020||March 14 Memo from Michael Medline|
March 17 Retail Update
March 18 Retail Update
March 19 Update
March 19 Michael Medline Letter
Proper Glove Use
Proper Mask Use
COVID-10 Leave Form
March 21 Retail Update
March 22 Hero Pay Program
March 25 Update
March 26 Employee Cheat Sheet
March 29 Resusable Bags
March 29 Letter of Understanding
April 1 Sobeys Updated
Policies (Zip Folder)
April 1 Update
April 3 Cheat Sheet
|Sofina Foods||March 18, 2020||March 6 Update|
Confirmation of Illness
|South Country Co-op||March 15, 2020||March 10 – Communicable disease policy|
March 15 Letter to Union
|Sunterra||March 12, 2020||March 12 Information|
March 12 Measures
|Taber Co-op||March 17, 2020||Per South Country Co-op Policy|
|Trophy Foods||March 17, 2020||March 11 Coronavirus Update|
March 13 Coronavirus Update
|March 16, 2020||March 13 Action Plan|
March 16 Communication
March 17 Update
|West Coast Reduction Ltd||March 25, 2020||Policy|
|WOW! Factor Desserts||March 12, 2020||Pandemic Preparation|